Shipping and Handling

The Cosmic Tails, we are committed to providing a smooth and reliable shopping experience for every customer. Please read our Shipping & Handling Policy to understand how your orders are processed and delivered.

FREE worldwide shipping to all countries. There are absolutely no additional shipping or delivery fees.

Order Processing Time: All orders are processed within 1–3 business days. Once your order is prepared and dispatched from our partnered warehouse, you will receive a confirmation email containing your tracking information.

Estimated Delivery Times: Delivery duration varies depending on your location because we operate on a global network.
United States, Canada & Europe: 7–15 business days
Australia & New Zealand: 7–15 business days
Asia: 6–12 business days
Middle East: 8–16 business days
Rest of the World: 10–20 business days
Please note that these are average estimates. Delivery may take longer during public holidays, seasonal peaks, customs delays, or unforeseen courier issues.

Multiple Shipments: If your order contains multiple items, they may arrive in separate packages to ensure faster delivery. Each package will have its own tracking details.

Order Tracking: You will receive a tracking link via email once your package has been shipped. If you do not receive tracking details within 5 days, please contact us.

Delayed or Lost Packages: In rare cases, delays may occur due to customs processing or carrier-related issues. If your package is significantly delayed or appears lost, please reach out to us for quick assistance.

Customer Support: For any order-related queries, feel free to contact our support team at connect@thecosmictails.com or Contact Us page.  We’re always here to help.